PurePhone Support
Need help with the app, a feature, billing, or feedback? Contact our support team.
Contact support
Email: contact@purephone.app
Company: AD BUSINESS OPERATIONS d.o.o.
Address: Ribnjak 40, 10000 Zagreb, Grad Zagreb, Croatia
When contacting us, include your iPhone model, iOS version, app version, and a short description of the issue. Please do not email passwords or sensitive device content.
Common questions
Why does PurePhone request photo access?
Some cleanup and organization features may need access to your photo library. iOS lets you control the level of access you grant in Settings.
Can I review items before deleting them?
The intended cleanup flow is review-first. Confirm the items shown in the app before completing a deletion action.
How do I manage an App Store subscription?
If the app offers a subscription purchased through Apple, subscription management is handled through your Apple Account's subscription settings.
Privacy questions
Read our Privacy Policy or email contact@purephone.app.